Please refer to each individual products description for size recommendations. Every product differs in size, fit and style
If you have not shopped with us before and are unsure on which size is best for you we advise on just ordering one item to begin with as we do not accept returns or exchanges unfortunately.
WOMENS INTERNATIONAL SIZE CHART CONVERSION
| UK / AU | USA / CA | FR / ESP | DE | IT | RU |
| 4 | 0 | 32 | 34 | 36 | 40 |
| 6 | 2 | 34 | 36 | 38 | 42 |
| 8 | 4 | 36 | 38 | 40 | 44 |
| 10 | 6 | 38 | 40 | 42 | 46 |
| 12 | 8 | 40 | 42 | 44 | 48 |
| 14 | 10 | 42 | 44 | 46 | 50 |
| 16 | 12 | 44 | 46 | 48 | 52 |
If you have any other enquiries regarding sizing or another issue please get in touch with us at info@llythelabel.com for help.
UK
Royal Mail Tracked 24 - aim is 1 - 2 working days once shipped
Royal Mail Tracked 48 - aim is 2 - 3 working days once shipped
Royal Mail 1st Class Signed For - aim is 1 - 2 working days once shipped
Royal Mail 2nd Class Signed For - aim is 2 - 3 working days once shipped
Royal Mail Next Day Delivery - guaranteed next day delivery *
* Must order before 11am Monday - Friday
( Excludes JE postcodes (JE1-4) )
Please note: The above time frames are not a guarantee and are only an estimation by the courier. The only guaranteed shipping service is "Royal Mail Next Day Delivery". Unexpected delays can often arise unfortunately this is out of LLY THE LABEL's hands.
Please visit checkout for accurate estimations of shipping charges which are applicable to your order - Spend £50 for FREE UK SHIPPING
Once your order has been dispatched from our warehouse you will be provided with a tracking number where you can track your parcel here.
INTERNATIONAL
All International orders will be sent with Royal Mail International Tracked or Royal Mail International Signed depending on the destination.
Ireland - aim is 3 - 5 working days once shipped
Europe - aim is 5 - 7 working days once shipped
USA & Canada - 1 - 3 weeks
Australia & New Zealand - 1 - 3 weeks
Rest of the world - aim is 2 - 4 weeks
Ukraine & Russia: aim is 2 - 4 weeks *
* Severe delays should be expected therefore the above time frame cannot be guaranteed
Please note: The above time frames are not a guarantee and are only an estimation by the courier. Unexpected delays can often arise with International Parcels in customs, transportation & general parcel movement operations. Unfortunately this is out of LLY THE LABEL's hands.
Please visit checkout for accurate estimations of shipping charges which are applicable to your order - Spend £150 for FREE INTERNATIONAL SHIPPING
For International orders you can track your orders via our International delivery partners website which can be found here by clicking on your parcels destination country.
CUSTOMS CHARGES
Depending on the value of your order, your parcel may or may not be charged customs or import duties. Unfortunately, these charges are out of LLY the Label's hands, and vary widely from country to country, so we're unable to predict what your particular charges may be. For information regarding customs & taxes, please refer to your government website advice. All customs charges must be met by the customer.
Please note: LLY THE LABEL is not responsible for any delays caused by couriers. These may happen from time to time and can occur in peak volume periods.
If you have any other enquiries regarding delivery or any another issues please get in touch with us at info@llythelabel.com for help.
RETURNS & EXCHANGES
WE DO NOT ACCEPT RETURNS OR EXCHANGES. Please be aware before purchasing.
Strictly no returns or exchanges. Due to the nature of our products anything returned to us would have to be discarded. For hygiene reasons along with COVID19 we would be unable to re-sell anything returned.
DAMAGES & ISSUES
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right. *
* Please contact us within 48 hours of receiving the goods to inform us of any issues.
CANCELLING YOUR ORDER
REFUNDS
Where refunds are issued after orders have been dispatched an £5 admin fee will be deducted from the refund total.
Kindly note that the original shipping charge is non-refundable.
WE DO NOT ACCEPT RETURNS.
If a return or exchange has been agreed directly with us under a anomalous circumstance - items must be unused / unworn / unwashed and in their original packaging. Kindly note that the original shipping charge is non-refundable. All items are returned at the customers' own expense.
All eligible items must be returned and delivered back to our returns address back within 14 days of receipt. Returns must be returned to our warehouse within 14 days of receiving. Returns attempted outside of this 14 day deadline will be denied and returned to customer at the cost of the customer, if the customer does not pay the return postal costs the item will be destroyed and recycled.
Customers must keep a receipt or proof of postage until the refund or exchange has been processed. We reserve the right to decline your refund if your return does not comply with the terms stated above.
If we agree to a refund under any circumstance prior to order dispatch a £2 admin fee will be deducted from the refund total. After order dispatch a £5 admin fee will be deducted from your refund total.
Please note: Returns will only be accepted if they have been agreed by us directly before hand and the above T&C's apply.
If you have any other enquiries or issues please get in touch with us at info@llythelabel.com for help.
SPICE THINGS UP
